For the last 15 minutes, Gavin had been warming to his sales pitch and finally after building in quiet references to the investment in quality, unrivalled reliability an
d the 10 year guarantee, he said "This year's model is priced at £1300 but if we can settle today I am able to give you a £150 discount and the Kirby can be yours for as little as £1150.” Sam paused, saying nothing. Looking directly at him, Gavin asked "Well Sam, you don't mind if I call you Sam, do you, are you interested owning this exceptional appliance?". Taking his time, carefully choosing his words Sam replied “Gavin... I'm impressed, really impressed but... I can't imagine having a vacuum cleaner that is worth more than my car”.Kate entered the room, avoiding eye contact with him but smiling politely towards the salesman. He knew that she had been listening on the landing and from the tension between them he guessed she was close to laughing.
“Sorry”, she said, "I'm not feeling very well... you know... morning sickness".

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